Results of the customer survey in April 2015

In April 2015 we asked our customers to provide feedback for the quality of our services. The purpose of the survey was to find out how our client’s rate our website, the quality of our digitised formats and our customer support.

We summarised the most important results of the survey for you:

Usability of the website

In terms of the website appearance and regarding the question how easy the order process at ScanCorner is, 53% of the customers rated the order process at our website as very easy. Furthermore 46% of our clients rated our website as very helpful to get an overview of the offers and prices of our services.

Quality of the digitised formats

For a more detailed analysis the results regarding the photo digitisation and video digitisation were considered separately.

In terms of photo digitisation, 44% of our customers were deeply contended with the quality of their digitised images, negatives and slides. Another 49% are deeply contented with the colour correction of the pictures.

In the field of video digitisation (VHS, VHS-C, S-VHS, Hi8, Video8, Super8, MiniDV) 50% of the respondents are satisfied with the image quality of their digitised videos. Furthermore 53% of our customers are satisfied with the sound quality of the videos.

Packaging

It is very important for us that the precious memories of our customers arrive safely and without any damages at their homes. This is why we package any analogue formats like slides, negatives, photos, APS and other analogue photographic material very carefully. Regarding the question of whether the received videos or photos were sufficient and carefully packed, 70% of respondents answered that they are deeply contented with the packaging.

Customer Care

According to the motto “The consumer is the boss” it is important for us to analyse how our customers evaluate our support. The results help us to find solutions how to communicate with our clients more effectively and optimise our services.

The proportion of respondents, who rate the customer service as very friendly is 62%. For good customer service, it is particularly important to answer customer inquiries in a timely manner. Regarding the questions of whether the customers received a quick response to their requests, 58% answered that they were deeply contented with the quick responses of the customer support. 

All in all, more than half of our customers was satisfied with our service. Overall, 66% of our clients would digitise their precious memories again at ScanCorner and 60% of the respondents would recommend ScanCorner to their friends and acquaintances.

ScanCorner thanks you for participating in the survey. We look forward to more orders from you, your friends and acquaintances.

Regards

Your ScanCorner Team

Grandma finds photo of herself taken 70 years ago in newly released Nanjing Archives

Xu, an 84 year old grandma found a picture of herself as a teenager for the first time among the household registration cards that was made available to the public by the Nanjing Archives in the capital city of east China’s province. The organisation has invited local residents to look through the household registration cards of the Republic of China (1912-1949) on May 26.

The archive has completed the digitisation process of the sorted and categorised household registration cards. The archive has added 1.5 million cards to the fourth list of China’s archival document heritage, to help local residents to trace the life of their family history.

Xu, who came to look for her father’s file, found the household cards of all her family’s members, including herself aged 15, all registered in 1947. On her card, the photo featured a vigorous face and a pair of bright eyes. She was still registered as a high school student under her original family name “Lu.” She was later renamed Xu by her relative, who took care of her later.

“I didn’t expect to see this photo. Actually, my family never had such a photo,” said Xu with smile.

Xu Zhang, 84, shows her teen photo on her family's household registration card [Yangtze Evening Post/Zhang Ke]
Xu Zhang, 84, shows her teen photo on her family’s household registration card [Yangtze Evening Post/Zhang Ke]
The Nanjing Archives stated that these household registration cards are of great value to researchers, as they provide reference to study Nanjing’s historic changes, records of Nanjing’s then population, residents’ occupations, educational backgrounds as well as personal photos and also allowing residents to search for their missing relatives.

All about slides and different types of slides

Slides:

Before digital photography was the norm, prints and slides were generally two methods of processing film. Prints were developed on a sheet of photo paper, while slides were small, transparent pieces of film in a cardboard sandwich.

‘Slide’ commonly refers to a 35 mm photographic positive image comprising chromogenic dyes on a transparent base held inside a plastic or card mount intended for projection onto a screen using a slide projector. Without this mount, the transparent film material would not be able to slide from one image to another inside a carousel or magazine when projected.

Kodak Carousel slide projector
Kodak Carousel slide projector

A 35 mm slide can be magnified by a factor of 100 (from 35 mm to 3,500 mm) and still maintain a crisp and detailed projected image. The size of what you see displayed on the screen is based on the distance from the projector. The further away from the screen, the larger the 35mm Slides will display.

Kodak advertisement in LIFE, 5 October 1959 p.68
Kodak advertisement in LIFE, 5 October 1959 p.68

Kodak’s commercial slogan during the 1950s was: ‘For sparkling pictures big as life … Kodak 35mm colour slides’. During the 35 years of their popularity, from 1960s to the mid-1990s, processing costs for slides to create high-quality projected images were relatively low. They were widely used to capture performances, journeys and the lives of artists and used in contexts ranging from domestic to commercial applications such as advertising, arts, fashion and industry. No other medium could compete with the ability of slides to produce large-scale projected images of comparable excellence. Video technology, for example, could only produce a fraction of the quality. Alternative technologies such as 16 mm film involved elaborate production process. The only other format that was readily available on a similar budget, without the need of professional post-production was 8 mm film, produced for the home movie market. Both 16 mm and 8 mm film are moving image media and hence produce a very different quality of image.

Many art historians still refer to slide-based artworks as slide-tape. This term dates from the 1970s when magnetic audio-tapes in cassette format were used to store a tone that cued slide changes alongside the audio track or spoken word accompanying the images.

Information About the different slides in your Slide Collection

The image advertisements many movie theaters show before the movies are usually, projected 35mm slides. Below, you will find some of the different types of slides:

135 Slide (35mm Slide)126 “Instamatic” Slide

35mmSlide

127 Super Slide

127-slide

126 Slide

126-slide

110 Slide

110-slide

old “3D” or “Stereo” slides

3dslide-cardboard

Medium Format, 120  slide

medium-formatLarge Format Slide Transparency

large-format

Airequipt slides

slide_types_10_metal

Glass Slides

slide_types_09b_glass

150 years old Mark Twain stories uncovered by the scholars

Twain’s articles, about 150 years old, written when the author was a young newsman in San Francisco,have been tracked down by the Scholars at the University of California, Berkeley.

Author Mark Twain(via AP)
Author Mark Twain(via AP)

Twain’s job was to write a 2,000-word story or letter every day for publication in the Territorial Enterprise newspaper in Virginia City, Nevada, six days a week for a salary of $100 a month. He wrote about everything from San Francisco police to mining accidents. The scholars picked through archives of other western U.S. newspapers for copies. They have found about 110 columns written in 1865 and 1866.

“This is new stuff, even for Mark Twain fans,” Hirst told the Chronicle. Bob Hirst is editor of the UC Berkeley’s Mark Twain project and says the articles were found when looking through western newspaper archives.

In one letter, Twain suggested tough punishment for corrupt police officers in San Francisco, saying they were less useful than “wax figurines,” as reported by the Chronicle.

Hirst said that the articles were written at a time of when Twain was trying to decide in which direction to take his career. “It’s really a crisis time for him,” Hirst said. “He’s going to be 30 on 30 November 1865, and for someone not to have chosen a career by that time in this period was quite unusual.” He was in debt and drinking heavily, and even wrote to his brother that he was committing suicide, saying: “If I do not get out of debt in three months – pistols or poison for one – exit me.”

The articles are the perfect example of Twain’s matchless style.

Bob Hirst, the general editor of the Mark Twain Project, with a book of 1866 Sacramento Union newspapers at the Bancroft Library at the University of California at Berkeley. (Jeff Chiu/AP)
Bob Hirst, the general editor of the Mark Twain Project, with a book of 1866 Sacramento Union newspapers at the Bancroft Library at the University of California at Berkeley. (Jeff Chiu/AP)

New online archive features rare African photos

 

100,000 original Black and white negatives, dating back from 1940’s, of Mali’s most famous photographers, will be digitised using a $300,000 National endowment for the Humanities grant.

The archive features family portraits and photos of military activities, diplomatic visits, political events, national monuments, architecture, cultural and religious ceremonies and other aspects of popular culture.

Candace keller, assistant professor of African art history and visual culture, is collaborating with MSU’s MATRIX: The centre for Digital Humanities and Social Sciences and the Maison Africaine de la Photographie in Bamako, Mali, to create the Archive of Malian Photography by digitising and restoring the negatives thereby protecting them from further damage.

Access will be provided only to the low-resolution photos making them unusable in print but still useful for research and scholarship and protecting photos from further exploitation. “These photos have the potential to shape the way photographic history and cultural practice in West Africa are taught and studied since the concepts displayed go beyond what we’re used to seeing: village-based lifestyles,” said Keller.

Keller’s current two-year project is the second phase of the Archive of Malian Photography project. She and her team have already digitised 28,000 Malian photos using a grant from the British Library Endangered Archives Programme.

 

Negatives from Malian photographer Abdourahmane Sakaly’s collection being processed for Michigan State University’s Archive of Malian Photography.
Negatives from Malian photographer Abdourahmane Sakaly’s collection being processed for Michigan State University’s Archive of Malian Photography.

Courtesy: Michigan State University

Digitised collection of historical NYPD crime scene photos to be available online

The New York Police Department (NYPD) has photographed crime scenes of traffic accidents, parades, or public events almost since the technology was available. A new grant from the National Endowment for the Humanities will support the digitisation of around 30,000 of these photographs from 1914 to 1975, making them available to the public for the first time. All these photos were stored in boxes after the conclusion of cases and stored away out of sight in a basement.

In 2012, the New York City Municipal Archives released 870,000 pictures online of the total of 2.2 million photographs, videos, audio files, and other material to be made viewable for public.

Some might seem strangely familiar to those taken by the famous well known crime photographer Weegee. For example, a NYPD shot of murder victim Dominick Didato on Elizabeth Street in 1936 focuses on the gun on the pavement and the blood stains on his back, while the more artistically inclined Weegee angled toward the blood splatter seeping from the body. One of the more unassuming photographs, of a murdered girl’s bedroom in the Bronx in 1939, may give you chills: it has an eerie doll posed on the bed. Others show protests at Columbia University in the 1960s and police burning “indecent” books in 1935 at their Manhattan headquarters.

If all goes according to schedule, the prints will be scanned starting in July 2015 and will be made available for viewing shortly afterwards through the Municipal Archives Online Gallery.

A-three-in-one-weapon-obtained-by-police-officers..jpg
A-three-in-one-weapon-obtained-by-police-officers..jpg
 Doll on the bed of Virginia Bender at East 137th Street in the Bronx. It was here where she was found dead from apparent strangulation and stabbing. (June 1939) (courtesy New York City Municipal Archives).jpg

Doll on the bed of Virginia Bender at East 137th Street in the Bronx. It was here where she was found dead from apparent strangulation and stabbing. (June 1939) (courtesy New York City Municipal Archives).jpg

On 150th anniversary of Lincoln’s assassination, massive archive goes online

On 150th anniversary of President Abraham Lincoln’s assassination, a massive online archive is in the works that contains more than 100,000 documents, all documents written by or to Abraham Lincoln during his lifetime. More recently discovered letters and documents are also being added to the digital archive as time passes.

The Papers of Abraham Lincoln, is a project sponsored by The University of Illinois and the Abraham Lincoln Association. Lincoln was assassinated in Ford’ Theater in Washington, D.C. on April 14, 1865.

Data storage vendor Iron Mountain has provided 40TB of online cloud storage for the project, So far, the archive includes more than 67,000 written documents available in image form online where users can browse or search by title and date.

The Papers consist of three types:

Series I: Legal Papers, which cover Lincoln’s time practicing law from 1836 to 1861; The collection encompasses the surviving record of his quarter-century career in the federal, state and county court systems.

Series II: Illinois Papers, which encompass Lincoln’s non-legal life from his birth in February 1809 through March 3, 1861, the day before his inauguration. The papers include personal and political correspondence, political speeches, and all other non-legal materials

Series III: Presidential Papers, which include a massive documentary record of an active president engaged in leading a nation during wartime.

The archive also contains images of some of the most historically significant documents penned by Lincoln, such as one of the five original copies of the Gettysburg Address.

 One of the five extant copies of the Gettysburg Address. Courtesy of the White House Historical Association.jpg

One of the five extant copies of the Gettysburg Address. Courtesy of the White House Historical Association.jpg

The archives also contain documents illustrating a more personal side to the Civil War-era president and his constituency — no matter how old they were such as a letter to 11-year old Grace Bedell on Oct. 19, 1860 who had suggested Lincoln grow a beard because his face was so thin.

Lincoln in 1864
Lincoln in 1864

“President Lincoln’s legacy as a statesman has marked him as one of the most important and influential leaders our country and the world have ever known,” Daniel Stowell, director and editor of The Papers of Abraham Lincoln, stated in a news release. “He was also perhaps the most well-written, and written to, presidents in history, with thousands of personal and political documents, all of which tell the story of our country during one of the most pivotal times in history.”

Photos from: http://www.papersofabrahamlincoln.org/

Rare first edition of the 1815 Map of England and Wales digitised

Geological Society Archivists have unearthed “the map that changed the world”, a rare early copy of William Smith’s 1815 geological Map of England and Wales. This is the first geological map of a nation ever produced which shows the geological strata of England, Wales and part of Scotland. The completely restored and digitised map is available on the Geological Society’s Image Library, just in time for the map’s 200th anniversary celebrations.

The newly discovered map is thought to be one of the first ten produced by William Smith (1769-1839), who produced and estimates 370 hand coloured copies of the map in his lifetime. William Smith was called the “Father of English Geology”, who developed the science of stratigraphy and geological mapping. The geological surveys around the world were influenced by the map of England and Wales, which also became the basis for all future geological maps of Britain.

‘The map was found among completely unrelated material, so at first I didn’t realise the significance of what I’d uncovered’ says Victoria Woodcock, who founded the map, who was then the Society’s Archive Assistant. ‘Once we had worked out that it was an early copy of one of the earliest geological maps ever made, I was astonished. It’s the kind of thing that anyone working in archives dreams of, and definitely the highlight of my career so far!’

William Smith map 1815. Photo - The Geological Society
William Smith map 1815.
Photo – The Geological Society

‘Smith’s importance to the history of our science cannot be overstated’ says John Henry, Chair of the Geological Society’s History of Geology Group. ‘His map is a remarkable piece of work. It helped shape the economic and scientific development of Britain, at a time before geological surveys existed.’

The first ever scanned Image

The very first digital photograph was a picture of Russel A. Kirch’s three month old son, Walden. This turned out to be the basis for the satellite imaging, CAT scans, bar codes on packaging, desktop publishing, digital photography and other revolutionary developments in image processing technology.

Rusell A. Kirsch was part of the team of National Bureau of standards (NBS) which developed the Standard’s Eastern Automatic Computer (SEAC), U. S.’s first programmable computer, in 1950. This group created a rotating drum scanner which was used for the digital scans in 1957. The first digital scan was of a 5cm x 5cm square photograph of Russell’s son, Walden. It was a black and white picture captured as just 30,976 pixels, a 176 x 176 array. The original picture is in the Portland Art Museum.

In 2003, Life Magazine named the scanned picture of Kirsch’s son as one of “the 100 photographs that changed the world”.

kirsch's son, Walden
kirsch’s son, Walden

Image: NIST Image Gallery

Calcutta has launched India’s first municipal archive

More than four centuries of history and evolution of Calcutta will be told by a complete archive full of rare photographs, text, sound recording, manuscripts, maps and digital documents, setup by the local government.  Arun Roy, the director of the monthly magazine puroshree, will manage the digitisation of texts and photographs. This is a 20 million rupees project.

The archive has been named as the Amal Home Digital Archive as a tribute to Amal Home, founder of the Calcutta Municipal Gazette. Most of the contents for this project are provided by this magazine.

The Digital Archives will be the nation’s first data bank which offers insights on the struggle for India’s independence through letters and speeches of personalities like Mahatma Gandhi, Netaji Subhash Chandra Bose and Rabindranath Tagore.  The data explains the society and economy at the time of British rule, the struggle for freedom and other tropical issues in the history of India. The formation of current Calcutta from the villages Sutanuti, Gobindapur and Kolikata which the East India Company has bought, is also found only in this archive. The archive will also include the contributions of researchers, editors and ordinary citizens. People from all over the country have been involved with providing the data to build this archive.

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